She also took the opportunity to share the news that she's in my old desk and making tea properly. So that's good and the desk couldn't have gone to a nicer person (I miss my old department, despite the bullying over drinking coffee).
Anyway, I haven't had a chance to read it, obviously, since it arrived today, but I wanted to see how good he was as compressing useful stuff into digestible, doable chunks, since that's what I'm supposed to do for a living.
There's a good little epilogue at the back, very Behavioural Economicsy. There's a short paragraph that advises you get suspected liars to email you, people are 20% less likely to fib if they have to commit it to paper. I knew open plan offices were daft. I'm going demand my own office and shiny Yale padlock.